Prerequisites
- Zapier Paid Plan (Professional or higher) — required for webhooks and multi-step Zaps.
- A Wordpond form with at least two fields:
- Email
- Name (First or Full Name)
- Link to your white paper PDF or flipbook.
- Access to your email marketing service (recommended for production).
Step-by-Step Setup
Step 1 – Create Webhook Trigger
- In Zapier: Create Zap → Webhooks by Zapier (Trigger) → Catch Hook.
- Leave Child Key and Child Value blank.
- Copy the Webhook URL into your Wordpond form settings.
Submit a test form — you’ll see something like:
fields value: email@example.com,John Smith,Acme Inc.
Step 2 – Convert String to Text
App: Formatter by Zapier → Utilities → Line Item to Text.
Input: fields value from Step 1.
This turns the single string into a format ready for splitting.
Step 3 – Extract Email
App: Formatter by Zapier → Text → Split Text.
Input: Output from Step 2.
Separator: ,
Segment Index: First
Output: email@example.com

Step 4 – Extract Name
App: Formatter by Zapier → Text → Split Text.
Input: Output from Step 2.
Separator: ,
Segment Index: Second
Output: John Smith
Step 5 – Send Test Email
App: Email by Zapier (For testing only — not for production).
To: Output from Step 3 (email).
Example Email Body:
Hi {{Name}},
Thanks for your interest in our white paper.
You can download it here: https://example.com/whitepaper.pdf
Best regards,
{{YourOrganizationName}}
IMPORTANT: Production Recommendation
For live campaigns, send the data to your email marketing service (Mailchimp, Sendgrid, ActiveCampaign, etc.) instead of Email by Zapier.
This ensures deliverability and sends from your own domain.
Use Email by Zapier only for setup/testing
Important Notes
Wordpond’s current webhook sends all field values as one string, so you must use Line Item to Text → Split Text to separate them.
This splitting will become a built-in feature in future Wordpond updates (to be announced soon).
If your form has only one value field, you can skip Steps 2–4 and map it directly in Zapier using the child element.